UA-75979147-1

Additional Information

Delivery

We offer free worldwide shipping to all customers

UK Delivery - Next working day
EU Delivery - 3 to 5 working days
Worldwide Delivery - 5 to 7 working days

Once full payment has cleared, we aim to ship your item within 24 hours. Please be aware, local duties may apply. 
You will receive a tracking number soon after placing your order.

UK shipping is via Royal Mail Special Next Day Delivery and International dispatch is via Royal Mail International Tracked and Signed or FedEx International Priority. This service uses door to door tracking and a signature is required on delivery.
For international destinations not covered by this, we will ship your purchase using the Royal Mail International Signed For service. Some shipping methods we use rely on domestic postal services around the globe, so delivery times cannot be guaranteed and are an approximation. Other shipping methods may be available on request.

Please note, we can only dispatch to the address to which your Paypal account or your payment card is registered.


Packaging

All items are condition checked prior to packaging.
Original ring boxes are not included with the majority of our rings, however in the rare instance one is available we will make it clear in the description and include it with your purchase.



Ring Resizing

Where possible, we offer complimentary ring resizing on all of our rings. If the ring resize option you are wanting is not available then please get in contact, as we may still be able to accommodate your needs!
We cannot offer a refund on any ring that has been resized by us or another party.



Payment options

We use Paypal to process all transactions. PayPal enables you to send payments quickly and securely online using your credit or debit card (this does not require you to have a Paypal account).
If you want to pay for a piece in a few installments, get in touch. We may be able to reserve it for you and tailor a layaway plan to your needs. Once the payment is completed in full, your item will be shipped to you.



Disclaimer

Our jewellery is described using our years of expertise, however although we date our pieces to the best of our ability, it is not an exact science. We look at the overall style of the piece, any hallmarks present, materials used and method of creation to determine the period and approximate date. For this reason, this information does not act as a guarantee.

Due to the nature of our business, it may happen on occasion that an item goes out of stock before we have removed it from the website. If this does happen, we will notify you and cancel the order, however we will take all steps to try and ensure this does not occur.